CLOUD CENTER OF EXCELLENCE

CCoE Design & Operations

We design the operating model that enables an organization to make decisions, operate, and improve continuously with cloud and AI—not merely deploy them.

Design the operating model before scaling cloud and AI.

Our work does not end with the deployment of cloud and AI. We design an operating model for continuous decision-making, operation, and improvement. We embed policies, roles, decision criteria, governance, and improvement cycles in the organization.

  • 01

    Cloud and AI decisions vary by person

  • 02

    Rules exist but are not followed in day-to-day operations

  • 03

    Consultations and decisions are concentrated on a few champions

01

Assess the current state

We assess usage, organization, decisions, operations, and governance maturity.

02

Design roles and decisions

We define the responsibilities of management and each department, along with consultation paths and approval conditions.

03

Establish the operating model

We establish governance forums, metrics, knowledge practices, and improvement plans that can be sustained over time.

Operating specifications that people and systems can keep using.

  • 01Maturity assessment
  • 02CCoE operating model
  • 03Roles and ownership boundaries
  • 04Governance policy
  • 05Forums and KPIs
  • 06Roadmap
Q01Can we talk before launching a CCoE?

Yes. We can begin by defining the purpose and scope, then clarify stakeholder roles and the engagement model.

Q02Can you improve an existing CCoE?

Yes. We review actual operating challenges such as concentrated decisions and a disconnect from day-to-day operations.

START WITH YOUR OPERATIONS.

Tell us about the work
that is still unstructured.